General conditions of Sale


Shop online start.Z.point by redco snc


The present Conditions Generals of sale discipline all the relationships among:

the company start.Z.point by Redco snc 

and his/her customers on internet (following denominated "customer").

Before any compromise the customer recognizes to have taken knowledge of it and expressly declares to accept you in the moment when do clic on the box "I have read and I accept ".


1. Terms and conditions:

When submitting the order the customer acknowledges having read and understood the general conditions of sale displayed on the screen (name, price, components, weight, quantity, color, characteristics of the products, cost of services, etc.) And expressly declares accept them without reservation. The transmission of the order and its confirmation by the customer materialize its full and complete acceptance of the general sales conditions, which are the only ones applicable to ordination.

2. Order:

The customer places the order, click on the "Continue" after entering your data. The order is displayed in a list containing all the elements that the customer confirms by clicking on the box "I have read and accept the general conditions of sale" in the data entry page. The automatic start.Z.point By Redco snc registration systems are considered with evidentiary value of the nature, content and date of the order.

3. Order confirmation:

start.Z.point By Redco snc confirmation e-mail to the customer the acceptance of order. The sale may be terminated only by the time of the order confirmation by the company start.Z.point By Redco snc.

Start.Z.point By Redco, we reserve the right not to confirm an order for any reason, particularly in relation to the procurement of products, a problem concerning the order received (eg. Illegible document), an abnormal order or a foreseeable problem concerning the delivery to be performed. Start.Z.point By Redco snc will inform the customer accordingly.

It will not be given any new order without first of all amounts due for previous orders have been regularly paid. The same applies to the transfer of ownership of the goods, which will happen only with the receipt by the company start.Z.point By Redco snc of the amounts due by the customer.

start.Z.point By Redco snc the possibility reserves him not to confirm an order for a qualsivoglia motive, particularly in relationship to the provisioning of the commodities, a pertaining to problem the received order ( illegible writ), an anomalous order or a problem predictable respect to the delivery to be played. start.Z.point By Redco snc will inform the customer of it in suitable way.

Any new order cannot be vested if before all the due amounts won't have been paid duly for the preceding orders. The same is worth for the transfer of ownership of the commodity, that will happen only with the receipt from the company start.Z.point By Redco snc of the amounts owed by the customer.

4. Provision of the delivery orders and conditions:

The place and date of the provision of goods are chosen by the customer at the time of your order. start.Z.point By Redco reserve the right to use at its own discretion any of a logistics services provider to make delivery of products to the address specified by the customer. Deliveries are possible only in the territory of the Italian Republic.

5. Delivery Terms:

Deliveries are made within a maximum of 8 working days. If an item is not in stock when you order, we will notify you as soon as possible, confirming the date of availability, or by offering an equivalent replacement product. Delivery is at the risk of the recipient.

6. Shipping and provision of orders:

The shipping costs will be communicated at time of order, of significant amounts arrangements can be made with start.Z.point By Redco snc,  by e-mail:

By placing the order the customer agrees to sign the delivery note presented by the shipper, on which will put all the observations that it deems necessary. With the signing of the consignment note the customer acknowledges that he has received the number of packages indicated on the latter. The customer who finds products damaged or missing, it must file a complaint within a maximum period of three days to the Customer Relations Service at half e-mail:

Any event, such as force majeure, accident, strike, administrative decision or stoppage of transport, which could delay or prevent the supply or make exorbitant cost, by express agreement, a suspension clause or extinction of the company's obligations start.Z.point by Redco snc, without any compensation to the customer if the event lasts for more than 15 days. In such a case the client will be exonerated completely and automatically from all his obligations relating to your order.

The company start.Z.point By Redco snc will inform the customer, by any appropriate means and on the same day, the existence of such an event, in order to allow him to freely disengage from your order simply responding by mail for information that has been forwarded.

If delivery to the customer is not possible for the said reason, the company start.Z.point By Redco snc reserves the right to charge a flat rate participation in the preparation costs of € 15.00 incl. VAT.

7. Shipping Partners:

Deliveries are made through GLS during normal office hours. Please choose the address so that someone can take over the pack and provide a daytime telephone number.

8. Prices:

All prices quoted are in Euros and include Italian VAT (22%). The price charged to the customer is the price indicated on the order confirmation sent by start.Z.point By Redco snc. The payment of products and services is by credit card, secure environment, on the server of our service provider. The debit of the customer's credit cards are charged in Eur, two days after acceptance of the order by start.Z.point By Redco snc remains proprietary product (or products) until full payment of the product (or products) and of the services by the customer. The times can be reduced with Paypal Payments.

9. Product cards:

The photographs illustrating the products are presented for illustrative purposes. The text that accompanied such photographs are the reproduction of the information appearing on packaging, or the instructions for use. The differences between the pictures and the products can be only minimal differences and do not concern the essential characteristics of the products. The color of the products on the online shop could be different from the color of the actual product.

10. Payment terms:

The ordered product / the products ordered will be / will be provided / the receipt of your payment by credit card (MasterCard, VisaCard, American Express, JCB). O systems that rely on Paypal.

11. The private sphere of security (Commission Nationale Informatique et Liberté):

start.Z.point By Redco snc has the obligation to protect your privacy. All personal data collected at the time of playing in our online shop will be used solely to fulfill your order. We will not sell, will never rent or notify anyone (especially not to a third party) for your personal data.

12. Information required:

By placing an order by the site, consent to the use by the company start.Z.point By Redco snc in the personal data concerning you, that you have communicated or that is collected through the operation of the site. These data (names, e-mail address, mailing address, credit card number and its expiry date, etc.) are needed to process your orders.

In reaction to the disclosure of your e-mail address and your mobile phone number, start.Z.point By Redco snc reserves the right to send you by mail, for example information concerning our products, our current promotions and our latest news . If you do not wish to receive such mailings, please let us know by clicking on the text, specially provided for this purpose, to cancel the subscription.

13. Security of personal data:

Sending orders (containing information about you) takes place via a secure server. All the information you enter is encrypted by the security program (SSL) before it is sent to us. Also all message transmissions are protected against unauthorized access by third parties.

14. Warranty:

The customer benefits from the legal guarantee for hidden defects of products sold. All our products are designed and manufactured with the greatest care possible. However we accept no guarantee performance if a defect or damage was caused by handling errors, inadequate maintenance or treatment in contrast to our instructions for use or the manufacturer of the goods. The purchaser should refer to the instructions and the relevant notices found in the instructions for use provided with the product.

Important: Always store the bill thoroughly. Without invoice or ticket we can't accept any warranty claim.

15. The right to send the products and withdrawal period:

You have the right to terminate the contract, without giving any reason within 14 days.

The withdrawal period will expire after 14 days from the day when you or a third party other than the carrier and indicated by you acquires, physical possession of the goods.

To exercise the right of withdrawal, you must inform us (start.Z.point By Redco snc; to email Insert the name, mailing address and, where available, your telephone number and fax and e-mail address) of its decision to withdraw from this contract by an enrolled statement (eg a letter sent by post, fax or email).

To comply with the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the expiration of the withdrawal period.

Effects of withdrawal:

If you withdraw from this contract, we shall reimburse all payments received on our behalf, without undue delay and in any event no later than 14 days from the day we are informed about your decision to withdraw from this contract. These refunds will be made using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any fees as a result of such reimbursement.

The redemption may be suspended until receipt of the goods or until the system demonstration by the consumer of having sent back the goods, whichever is earlier.

It shall send back the goods or hand them over to:

start.Z.point By Redco snc

Viale Venezia 65 / c - 33170 - Pordenone - Italy

Tel. + 39 0434924348

without undue delay and in any case within 14 days from the day on which you communicate your withdrawal from this contract. The deadline is met if you send back the goods before the expiration of the 14 day period.

You'll pay the direct cost of returning the goods.

You are only responsible for the decrease in value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods, and any damage to the packaging and product.

In accordance with Article. 5 DL 185/1999 and following of the Consumer Code, the customer has a withdrawal period, commencing from taking delivery of the goods, to return at their own expense, to replace or refund any product start.Z.point By Redco snc at: Start.z.point by Redco snc. - Viale Venezia 65 / C - 33170 Porrdenone - Italy 

16. Intellectual property:

Link on the website created by start.Z.point By Redco Inc which is the owner of all related intellectual property rights, the customer waives copy or download content, in whole or in part, without the express authorization of start.Z .point By Redco snc.

17. Contacts:

If you had any questions about the products start.Z.point By Redco or their maintenance, or about your order:

start.Z.point By Redco snc - Viale Venezia 65 / c - 33170 - Pordenone - Italy

e-mail: - e-mail: -e-mai Pec.:

Tel. + 39 0434924348


Open from

Tuesday - Saturday: 09.00 - 12.30 / 15.30 to 19.00


relese 03/30/2016